• Child Safety Policy
• Induction and Training Policy
• Child Safety Reporting Policy
• Child Safe Code of Conduct
• Statement of Commitment to Child Safety

The radio ministry of Rhema FM Newcastles believes:

1. That the Holy Scriptures, as given by God, are divinely inspired, infallible (entirely trustworthy) and the supreme authority in all matters of faith and practice.

2. In one God, eternally existent in three persons: Father, Son and Holy Spirit.

3. In our Lord Jesus Christ, God manifest in the flesh, His virgin birth, His sinless life, and His atoning death.

4. In the bodily resurrection of Jesus Christ from the dead, in His personal return and the judgement of the world by Him.

5. That all have sinned and are justly exposed to the wrath of God.

6. That redemption from the guilt penalty and power of sin is possible only through the death and shed blood and resurrection of Jesus Christ.

7. In the necessity of the work of the Holy Spirit to make the death of Jesus Christ effective to the individual sinner, granting him repentance towards God and faith in our Lord Jesus Christ, enabling the believer to live a holy life and to witness and work for Him.

8. In the resurrection of the body, the eternal blessedness of the righteous and the eternal punishment of the wicked.

9. That every believer is baptised into the body of Christ by the Holy Spirit and thus being members of one another are responsible for keeping the unity of the Spirit in the bond of peace, loving one another with a pure heart fervently.

After making a payment online, you will receive an email confirmation containing your details (if you have provided your email address). We will normally confirm receipt of your donation or membership payment within a few minutes of ordering. We will attempt to send your physical tax deductible receipt et via post within seven working days.

If you wish to query a payment please contact us at [email protected].

Introduction

Rhema FM Newcastle regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Rhema FM Newcastle users, and conforms to Internet privacy standards.

Collection of Information

In order to use the Rhema Newcastle website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Rhema FM Newcastle is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Rhema Newcastle customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

 Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at [email protected].

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at [email protected].

Communications

Rhema Newcastle uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected].

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Rhema FM Newcastle may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Rhema Newcastle does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Rhema FM Newcastle site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.rhemafm.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Rhema Newcastle Security Policy

Rhema FM Newcastle uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed by Rhema FM Newcastle or any outside party.

– All transactions are performed under 128 Bit SSL Certificate.

– All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

– eWAY is an authorised third party processor for all the major Australian banks.

– eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Rhema FM Newcastle.

NEED TO KNOW MORE?

Please contact us for more information.

Rhema FM Newcastle
PO Box 71 HRMC NSW 2310

Ph: (02) 4962 2338
Email: [email protected]

Rhema Newcastle advises that individuals make the decision to donate carefully. When making an online donation, please be aware and always double check the amount you enter.

If a mistake is made making an online donation, we will honour requests for a refund.

For any payment discrepancies, please contact our office on 02 4962 2338.

Rhema FM Newcastle will examine all requests for a refund, however as a not-for-profit charity, please be aware that we are under no obligation to give refunds for change of mind.